FAQ

Below you will find a list of frequently asked questions (FAQ) regarding our district provided devices, policies, parent tools, and 1:1 Learning Plan. If you are looking for specific device or application help, please visit our "Troubleshooting" page for help in solving those issues.
 
If you cannot find the answer to your question on this page, please feel free to contact one of our Instructional Technology coaches and they will be happy to assist you.
 

1:1 Learning Plan FAQ

Instant access to information and Internet resources is transformational. It allows students to take more ownership of their learning and facilitates engagement and a more personalized education experience. Teachers are able to assess student understanding and receive immediate data on their progress. 1:1 access also provides more opportunity for student collaboration and communication – important 21st century skills. As more technology becomes embedded in our everyday life, whether for work or simple convenience, it is important that the school environment teach responsible use of these tools and mirror the real world. Providing all students with a personal device ensures the same technology is equally available. With many textbooks moving to a digital format, it makes sense to provide each student with the device that will store these textbooks and much more information.
 

Melvindale-Northern Allen Park Schools students in grades K-12 are issued a Chromebook. Select high school students will be provided a Windows device based on specific courses they are enrolled in.

 

Students in grades 2-12 will submit signed forms prior to the beginning of the school year.  All paperwork must be completed in order to receive your device.
 
 
Yes, students in grades 2-12 will take devices home as long as paperwork has been completed and submitted. There will be a device opt-out as well if you choose to not check out a device. Grades K-1 may take home the device pending remote-learning requirements.
 
Teachers receive over 30 hours of professional development and training each year, much of which involves technology-use in the classroom. Professional development for staff is on-going throughout the year.
 

Device FAQ

Melvindale-Northern Allen Park Schools will be providing cases to the students*. Ear buds will be the responsibility of the student. Bluetooth headphones DO work with the Chromebook, including Apple Airpods. If students want to use a mouse, they are permitted to do so at their own cost. If students would like additional accessories, they are permitted to use them as long as it does not alter the Chromebook in any way.
 
*Some device models will not be receiving cases due to inventory stock from the manufacturer.
 
Students are to store and charge their device on a secure flat surface away from foods, liquids, pets, or on the floor. It is the student's responsibility to make sure the device is fully charged before coming to school each day. Power strips will not be provided for classrooms in order to set the tone that students must be diligent in charging their computers at home. Otherwise the result will become a problem for teachers to manage. Families are encouraged to set up a charging station in the home that is not in the student's bedroom.
 
You can purchase an extra Dell Chromebook charger if needed for multiple households, etc.
 
The minimum specs for the charger depend on your Chromebook. These are chargers and specs you should look for, pending the Chromebook that have been assigned.
 
Charger/Power Adapters:
  • Dell Chromebook 13 Touch (3380) OEM 65-watt AC Power Adapter with USB Type-C Connector - 65 Watt - 2YK0F
  • Dell Chromebook 11 (3120), (3180) OEM Laptop PA-12 65 Watt AC Power Adapter - 928G4 - K9TGR
  • Dell Chromebook 11 (3100), (3100 2-in-1) OEM 45W USB-C Type C AC Adapter Charger Power Supply - 492-BBUU - 689C4
  • Dell Latitude 3340 and 3350 OEM Laptop PA-12 65 Watt AC Power Adapter - 928G4 - K9TGR
  • HP Chromebook 14 G3 AC Adapter Charger for HP Chromebook
  • HP Envy 15-q258ca Laptop Notebook Ultrabook Battery Power Supply Cord Plug
 

District Policy FAQ

Coming soon.
If the occurrence is interfering with the school day it will be handled at the discretion of the administrator which may result in loss of device privileges.
 
The school's disciplinary procedures are congruent with the District Handbook and Board Policies. 
 

Internet and Wi-Fi FAQ

Comcast Internet Essentials Logo
 
  • COVID-19 Response: New customers who sign-up for Internet Essentials will receive 60 days of free internet service, increase speeds from 15/2 to 25/3, 40 hours of Xfinity Wifi hotspots per month and open on an unlimited basis.
  • You may qualify if you are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI, and others.
  • Applicant must not have subscribed to Comcast's internet service within the last 90 days, have an overdue Comcast bill or unreturned equipment from within the past year.
 
 
ATT ACCESS Internet Logo
  • COVID-19 Response: No termination regardless of ability to pay, waive late payment fees due to inability to pay, and keep public wifi hotspots open for those who need them.
  • Eligibility based on income and to households participating in National School Lunch Program/Head Start, Supplemental Nutrition Assistance Program (SNAP or food stamps) or that receive Supplemental Security Income (CA residents only).
  • Applicant must be without outstanding debt for AT&T fixed Internet service within the last six months or outstanding debt incurred under this program.
Connect your Chromebook to your Home WiFi
  1. Click on the WiFi signal meter to the left of the battery icon.
    This will display a menu where you will see another signal meter.
  2. Click on that signal meter, then click on the name of your home WiFi network (also known as SSID).
  3. After selecting your WiFi network, you will have to enter your home WiFi passphrase.
Troubleshooting WiFi Home WiFi Connection: If you have problems either connecting to or staying connected to your home WiFi, here are a couple steps to try:
  1. Reboot your Chromebook, you can do this by holding down the power button until the Chromebook powers down.
  2. Ask your parents to unplug your WiFi router for 30 seconds, then plug it back in. This clears your router’s memory and can fix many connection problems.
 
A number of local businesses offer free Wi-Fi to the community. Below you will find a map detailing these specific locations in Melvindale and Northern Allen Park.
 
The District is required by law to filter Internet content when students are off-campus. The proxy server that has been set up to do the Internet filtering is based on District account logins to the Chrome browser.
 
Students using a school issued Chromebook do not have an option of bypassing the Internet filter when off campus.
 
 
When students use the district-issued device at home, they will be using the web-filter provided by the school through their account automatically.
 

Parent Tools FAQ

To login to a parent/guardian account on Class Dojo, follow the steps in the video below.
 
 
Remind is a communication platform that helps educators reach students and parents where they are. To better understand Remind and how it works please watch this family overview video.
 
When a student receives their Chromebook, the parent/guardian will be provided with their MiSTAR Parent Connection login information. In case of lost login information, please contact the building secretary at your student’s school.
 
Parents/guardians can use their child's Google login or ask their student to login and show them work on their Google Drive.